Jobe’s Warranty Guide: Up to 5 Years of Coverage on Watersports Gear (2025)

At Jobe Sports, we’re committed to building high-quality gear you can rely on—season after season. That’s why we offer one of the most comprehensive warranties in the watersports industry, with up to 5 years of coverage on select products. And the best part? You no longer need to register your purchase.

Whether you’re out on a stand-up paddle board, towing the kids behind the boat, or relaxing on an inflatable dock, our updated warranty policy is designed to give you peace of mind.

No More Registration Required

Previously, customers were required to register their product online within two weeks of purchase to activate the warranty. That’s no longer necessary.

To make things simpler, we’ve removed the registration requirement. All you need to do is keep your original purchase receipt. Proof of purchase is essential when making a warranty claim.

5-Year Warranty on Inflatable SUPs

We’re proud to extend the warranty on our inflatable SUP range to five years. This reflects our confidence in the durability and performance of our paddle boards. The warranty covers manufacturing defects and applies from the date of purchase.

To activate the 5-year warranty on SUPs:

• No online registration is required

• Proof of purchase (receipt) must be retained

• Coverage applies to manufacturing defects under normal recreational use

Warranty Coverage by Product Category

Here’s a breakdown of the updated warranty periods:

Please note that the warranty period begins on the date of purchase.

What’s Covered?

The Jobe warranty covers all new products that show manufacturing defects in materials or workmanship under normal use and service.

This includes:

• Faulty seams

• Defective materials

• Production-related defects

What’s Not Covered?

The following situations are not covered under warranty:

• Normal wear and tear

• Damage due to misuse, neglect, or improper storage

• Commercial or rental use

• Alterations, unauthorised repairs, or modifications

• Failure to follow the care instructions in the product manual

• Lost components or accessories

Warranty coverage applies only to the original purchaser and is not transferable. Proof of purchase is required to process any claim.

Why It Matters

We believe in building watersports gear that’s made to last. Whether you’re into high-speed action or slow paddles, you deserve gear that performs and protection that lasts. This updated warranty policy is our way of backing the quality we promise.

Need Help with a Claim?

If you have questions or need support, contact our Australian Customer Service team at customerservice@jobesports.com.au. We’re here to help.